Refund policy
Returns and Refunds Policy
We appreciate your purchase at ANCHORA COSMETICS. We value your experience with us and work hard to deliver the finest quality of goods and customer support. We are unable to provide refunds or accept returns for lip gloss purchases due to the nature of our goods. This restriction is in place to protect our customers' safety and hygiene because lip gloss is a personal care product that cannot be resold once it has been opened or used.
Within seven days of receiving your order, please get in touch with our customer support team if you receive a damaged or defective product. We will be pleased to offer a store credit or a replacement.
In the extremely unlikely case that you receive the incorrect product, kindly let us know right away. We will make arrangements for you to receive the correct order at no extra expense.
Contact Us: Please contact our customer support team at anchoracosmetics@gmail.com if you have any questions or concerns with your order. Our goal is to make sure you have a satisfying purchasing experience.
We appreciate your understanding and support of our dedication to customer satisfaction and product safety.